This site (that’s “us” or “we”) has prepared these Terms and Conditions for anyone using our products (that’s “you”). By using this site, you agree to these Terms and Conditions and agree that they may be updated at any time and without notice.
These Terms have been updated as of October 27, 2013.
By using this site, you agree not to misuse your account access or password. Only you may use your password and you agree to take all reasonable precautions to keep it secret. If another party wishes to use this website, they should establish their own account. Establishing an account is free, easy, and only takes a few seconds. You understand that it is in your interest to keep your account information confidential because you are responsible for any transactions initiated using your account. We will take reasonable efforts on our part to maintain the privacy and security of your information. You agree to notify us immediately if you become aware of unauthorized use of your account. By opening and maintaining an account with us, you are telling us that the information you have provided about yourself is accurate, current and complete and that you will update your account information whenever this information changes. You agree that if your information is believed to be inaccurate, we have the right to suspend or terminate your account and at our sole discretion, refuse any further use of this website. In the event it is determined that an account has been used in a fraudulent manner, we reserve the right to execute any and all legal remedies.
Termination Of Usage
We may terminate or suspend your access of this site, all or in part, without notice, for any conduct which, in our sole discretion, is disruptive to this website or is in violation of any law, or these Terms and Conditions.
Capacity To Contract
Products are intended for persons of legal age (18 years or older; or defined by local law) only. By using this site, you represent to this website that you are of legal age of majority in your state or that you are at least 18 years of age.
You agree to comply with all applicable laws, statutes, ordinances and regulations when you use this website and purchase products through the site. In our sole discretion, we may report actual or perceived violations to law enforcement or appropriate authorities.
If you place an order for merchandise on this website, you agree to pay for the order by authorizing a corresponding charge to a valid form of payment. We reserve the right to accept or decline your order at any time and for any reason. This is true even if you have received an order confirmation from us. We are not liable in any way if a financial institution refuses to honour the transaction for any reason.
Sales And Other Taxes
We may be required to collect sales tax on orders delivered to certain provinces. Unless you are able to provide us with a valid and correct tax exemption certificate prior to our acceptance of the order, you are responsible for sales and all other taxes associated with the order.
Even when information on this website indicates that a product is available, it may not be. We do not guarantee product availability under any circumstance. Without liability and without prior notice, we reserve the right to change, or discontinue any or all products or to cancel any order.
Product Service And Support
All products, excluding disposable items are backed by a 30-Day Money Back Guarantee. Disposable items including eLiquid/eJuice, tanks/cartridges and atomizers, are excluded from this guarantee for health and sanitary reasons. On purchases containing the aforementioned exclusions the value of the item in the total purchase price will be deducted, and the balance refunded less shipping and handling. All refund and replacement requests must be accompanied by a valid return merchandise authorization (RMA) number and be received within 30 days from the date of the original order. To obtain a full refund all applicable items from the original purchase must be returned and be in same condition that the items were received in. Damaged or defective items must be returned prior to replacement being issued. We reserve the right to refuse any refund or to issue a partial refund for any request that does not meet these requirements.
Shipping And Delivery
Shipping is provided at a cost via Canada Post throughout Canada. We will ship orders within (1-3) business days after receipt of your order, subject to availability. Business days are Monday through Friday excluding provincial/federal or local holidays. In the event that an item cannot ship within the standard deliver time, it will be treated as “backordered.” This means that you will be advised of the delay and will have the opportunity to cancel the order. Most orders are shipped via Canada Post. This policy is subject to change at any time and without notice. We may change the carrier to be used at our sole discretion.
Customer Satisfaction is of utmost importance at this website. If you are dissatisfied with merchandise purchased through this website for any reason, you may return the item within 30 days from the time of the order. For sanitary reasons, and the overall safety of our Customers, we cannot accept returns of eLiquid/eJuice, tanks/cartridges and atomizers for health and sanitary reasons. Therefore, our Returns Policy EXCLUDES any and all aforementioned. At your option, you may receive a full refund, excluding shipping cost, or a replacement item if available. The process is very simple and straightforward:
1. Repackage the item including all original parts, packing material, instructions, etc. Within reason, this means that everything must be returned exactly as it was sent to you. Poor repackaging or the return of damaged merchandise could result in refusal of your return and loss of any refund or replacement item.
3. Include a copy of the original Packing List in the package, and indicate whether you would like to be refunded for the item, or a replacement sent out.
4. Ship the item (at your expense and your choice of carrier) to the address with which you were provided on the original Invoice that was sent with your item.
5. Refunds will be processed within 10 business days of receiving the items.
We have worked very hard to make the information found on this website accurate and up-to-date. But, it is reasonable to point out that we cannot be expected to be perfect. You may find errors, inaccuracies or other imperfections on the site. By using the site in any way, you agree that anyone associated in any way with this website will not be held liable for damages arising from the operation, content or use of this site. This limitation of liability is comprehensive and applies to all damages of any kind. this website makes no warranty, express or implied, with regard to any product sold on this site. The merchandise, products and services on this site are offered and provided “as is” without warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. If we breach these terms and conditions, or sole and exclusive maximum liability to you shall not in any event exceed the total price of the products ordered by you.
Although we make all reasonable efforts to present only accurate and reliable information on this website, it is still possible that errors may occur in pricing and/or product information. We may refuse or cancel any order for products listed with incorrect pricing or product information. This is true even if your credit card has been charged. However, if a credit card charge has been made, and we elect to refuse or cancel the order, we will issue a credit to your credit card in the amount of the charge.
Links to Other Sites
This website may contain links to other web sites which are owned and operated by third parties not connected with this website. We do this solely as a convenience to you. this website is not responsible for any of these sites or the contents you may find there. We do not endorse or guarantee the accuracy or completeness of content found on such sites.
The materials on this website is the property of and copyrighted by this website with all rights are reserved.
Any legal action brought against this website shall be governed by the laws of Manitoba, Canada. We make no representation that this website content is appropriate for access outside of Canada. If you access this website from outside Canada, you are doing so at your own initiative and are responsible for compliance with local laws and are strictly prohibited from purchasing products from this site.
If any provision of these Terms and Conditions is held to be invalid, illegal or unenforceable, that provision will nevertheless be enforced to the fullest extent permitted by applicable law, and the validity, legality and enforceability of the remaining provisions will not be affected.
These products are not intended to diagnose, treat, cure or prevent any disease. Information and statements made are for educational purposes and are not intended to replace the advice of your health care professional. By purchasing these products, you agree to use products at your own risk. Under no circumstances will this company be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused in connection with use of, or reliance on any product on this site.
You agree to indemnify, defend, and hold this website harmless, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.